On September 30, 2020, the CRTC announced that Notesolution Inc., doing business as OneClass, had entered into an agreement with the CRTC’s Chief Compliance & Enforcement Officer to resolve alleged violations of Canada’s Anti-Spam Legislation (CASL). The agreement followed a CRTC investigation of OneClass allegedly sending unsolicited commercial electronic messages to students at the University of Toronto and the University of British Columbia, and installing computer programs on students’ computers without consent.
Casey Chisick and Michael Osborne of Cassels represented the University of Toronto in relation to the CRTC investigation and related matters.
Under the agreement, OneClass has undertaken to make a payment of $100,000 and implement a compliance program to address the sending of commercial electronic messages. The program will include corporate compliance policies and procedures, training and education for OneClass employees, and monitoring, auditing and reporting measures. OneClass has also undertaken to implement effective corrective measures for compliance failures.